Newcomers to Britain usually notice the pervasiveness of the nation’s class system. This is a country which even has two classes of stamps! The British supermarket chains have long been a battleground of the class struggle, with some offering mainly own-label, discounted products, and others offering mainly own-label, premium-priced products! I can recall an elderly neighbour once asking me which of the several nearby supermarkets I shopped at, and then saying, “I’m so pleased!” when I gave an answer which she thought demonstrated that we were in the same social class.
Now there is news that some of the chains are heading down-market, in order to take advantage of the recession. But how to do this without losing your current market-position image, nor those customers still able and willing to pay premium prices?
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